Achieving Cultural Competency

Cultural Competence addresses how we personally relate to each other across our differences.

It looks beyond culture as ethnicity to explore the complexities of individual cultural identities.

At an organizational level it’s a set of congruent behaviours, attitudes, and policies that come together in a system, agency, or among professionals to work effectively with diversity.

What is the difference between cultural sensitivity and cultural competency?

Cultural Competence builds on cultural sensitivity and requires individuals and organizations to develop the values, knowledge and skills required to ensure equity of access and participation for everyone.

What should cultural competency look like in your organization?

Increasing inclusiveness, accessibility and equity through the elimination of systemic biases and barriers.
Fostering a staff reflective of and responsive to diverse communities.

Creating a climate where discrimination and oppressive attitudes and behaviours are not tolerated.
Valuing cultural differences.

Providing tools to support self-awareness and self-reflection among individual stakeholders.
Ensuring systems that facilitate personal responsibility and accountability.

What should cultural competence training include?
- Training should be mandatory and include:
- Human rights codes
- Opportunities to increase self-awareness
- Exercises that reveal assumptions we make
- Exploration of systemic discrimination
- Build on cultural sensitivity

Where can I go for more information?
Download more information at
www.hireimmigrants.ca/seminars or
Contact Douglas Stewart, Cultural Competence Consultant at dstewart@rogers.com


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